Shipping Policy

YANTROAN works with reliable logistics partners to ensure that orders are delivered safely and efficiently.

1. Processing Time

After payment confirmation, orders are prepared and processed within 2–5 business days. Orders placed during weekends or holidays will be handled on the next working day.

2. Delivery Estimates

Delivery time begins once the order has been dispatched. Estimated timelines are:

• Domestic deliveries (Vietnam): approximately 3–7 business days

• International deliveries: approximately 7–15 business days

Actual delivery times may vary depending on customs procedures, courier operations, or unforeseen external factors.

3. Shipping Fees

Shipping costs are determined automatically at checkout based on destination and order size. Customers will be able to review shipping fees before confirming their order.

4. Tracking Details

Once the order has been shipped, customers will receive an email notification containing a tracking number. Tracking information may take up to 48 hours to become active.

5. Customs Duties and Taxes

International shipments may be subject to customs duties or taxes required by the destination country. These charges are the responsibility of the buyer.

6. Address Accuracy

Customers should ensure that shipping information provided during checkout is correct. YANTROAN cannot be responsible for delivery issues caused by incorrect address details.